Group Quality Manager - Software & Informatics

Care to find solutions

Join a team of good people doing good work with intent. People like you, who care to make a difference.

About the opportunity

Supporting a range of internal customers, the Group Quality Manager for Software and Informatics leads a team of Quality Engineers as the subject matter expert and trusted advisor in quality management systems (QMS) for software development, Software as a Medical Device, and ICT systems in the medical devices industry.

Reporting to the GM of Group Quality, the role will develop strategies to guide the Informatics management team on best practices and approaches to complying with state-of-the-art standards for Software as a Medical Device and applying Agile Development Operations in a highly regulated environment.

It will also provide oversight and direction and serve as a subject matter expert to the ICT Leadership team on software validation and relevant compliance matters. More specifically, ensuring processes support mastering the art of designing computerised quality management systems to good engineering practices whilst remaining competitive with agile approaches.

With passion and initiative, The Group Quality Manager will lead change by influencing the organisation on all levels to develop and continuously improve ICT and Software development quality processes and compliance standards.

The role also leads a team of highly motivated and ambitious Quality Engineers who specialize in Commercial Off the Shelf Systems, Software Development, and Informatics

About you

We are looking for someone with: 

• A Bachelors degree (at minimum) in engineering, science or clinical.
• People managementexperience in quality/ software development in the medical devices industry, including expert knowledge and experience in a range of quality processes.
• An understanding of modern Dev Ops practices in a cloud-first software development program with globally deployed Software as a Medical Device product.
• Expert knowledge and experience with Quality Management Systems related to software development, (such as GAMP 5, ISO3485, IEC 62304, AAMI TIR.57, 21 CFR 820, and EU MDR), including experience establishing a QMS.
• Experience with development methodologies such as Waterfall, such as computerised system validation (CSV) or computerised systems assurance (CSA).
• Experience with COTS, ‘Commercial Off the Shelf’ products.
• Experience working with mobile platform and client portal-based products preferred.
• Proven experience interpreting and complying with global medical device regulations, or knowledge of quality/ regulatory requirements for medical devices.

You will also have:

• Experience partnering with a variety of customers across the business together with exceptional communication and influencing skills and the ability to listen to customer needs and to empathise and understand requirements.
• Demonstrated leadership experience working with and leading a team of engineers who will look to you for leadership and professional development.

Working With Us

Care to join a supportive environment? Fisher & Paykel Healthcare foster an inclusive work environment founded on our culture of care and cooperation. Here you’ll have the trust and support to generate ideas, solve problems and do your best work, while enjoying some of our perks and benefits:

(select from below)

• Employee share purchase scheme
• Discretionary bi-annual Profit share
• Generous Paid Parental Leave
• Life, Critical illness and Income Protection Insurance
• Discounted Health Insurance
• Active Social clubs & community groups
• In-house training programs from external providers
• Purchasing privileges for Fisher & Paykel Healthcare
• School holiday programme subsidy
• Banking and Insurance discounts
• Free Parking
• Beautiful campus with green spaces
• Subsidised Café’s
• Annual Salary Review
• High rates of internal promotion

• Access to state-of-the-art facilities

About Us

Fisher & Paykel Healthcare is a world leader in the design, manufacture, and marketing of medical devices, exporting to over 120 countries globally.

Our commitment to care unites us. Here, we’re driven to improve patient care and outcomes through inspired and world-leading healthcare solutions.

Care to join us? Apply today

We focus on nurturing a positive and inclusive culture based on trust and respect. In New Zealand, our employee-led communities, Spectra (rainbow), Manaaki (Māori) and Women in Engineering play an important role in this culture. We also have a commitment to creating a positive lasting impact on society, shown by our support of New Zealand organizations such as Te Uru Tangata – Centre for Workplace Inclusion, Pride Pledge and Global Women.

We are dedicated to designing our recruitment process with care and empathy to support all candidates, regardless of identity, background, and experiences. Should you require support or adjustments during our process, please let us know at recruit@fphcare.co.nz.

Requisition ID: 6426 
Posting end date: ​18/05/2026